Accident Recovery
Accident Recovery and Collision Towing
After a collision your first job is you, not the car. Get somewhere safe, call 911 if anyone is hurt or the vehicle is blocking traffic, and deal with the vehicle second. When you are ready, we will handle that part.
First, in order
This is the sequence that matters, and it is worth reading before you ever need it.
- Check yourself and your passengers
- Move to a safe place away from traffic if you can
- Call 911 for injuries or a blocked roadway
- Exchange information and photograph everything
- Then call for a tow
Where the vehicle goes next
You get to choose. Not the other driver, not the other driver's insurer, and not whoever happened to arrive first. It can go to your preferred body shop, to a storage yard while the claim is worked out, or home. If you do not know yet, we can hold that decision until you have talked to your insurer.
Working with responders
On scene we take direction from law enforcement and fire so we are not in the way of the part that actually matters. Once the scene is cleared for removal we load the vehicle, sweep up what came off it, and get the lane back open.
Where we provide accident recovery
We are based at 21158 OR-99E in Aurora, OR, and we cover twenty five towns across the Willamette Valley and the south Portland metro, plus part of Clark County in Washington. The closest and busiest are Aurora, Canby, Woodburn, Wilsonville, Hubbard, Newberg. If your town is not on the service area list, call anyway and we will tell you honestly whether we can get to you.
FAQ
Accident Recovery: common questions
Does my insurance cover the tow?
Many policies include towing after a collision, and many do not. Keep the receipt and ask your adjuster. We can provide documentation for the claim.
Can I choose where my car is towed?
Yes. It is your vehicle and your decision, regardless of what anyone at the scene tells you.
My car still drives after the accident. Do I need a tow?
Frame, suspension and airbag sensor damage are not always visible. If there is any doubt, tow it and have it inspected.
Need accident recovery?
One call gets you a real person, a straight price and a truck on the way.